A diverse set of clients from numerous industries lately express that they are busy making things, making things go, or making things work better. At the same time, many share a longing for a time when busy also meant BACKLOG. Orders for items needed several weeks or months in the future that would keep employees busy and invoices going out the door on a regular basis. In other words, a bit of a comfort zone.
The comfort zone afforded by a backlog seems to be gone for good. Customers are not ordering parts, replacements, service, etc, until they absolutely need it. How is your business responding to shorter and narrower pipelines?